samsung galaxy note2 n7100 imei & z 3 x box , and

pls to be helped me anything is wrong which i made for this error.
pls tell what is the write procedure for it. THANKS IN ADV.

Selected model: N7100
Selected port:
Selected port speed: 115200
Searching Samsung modem… detected COM57
Reading phone info…
Software version: N7100XXUFNE2/N7100COSFNE1//N7100XXUFNE2
IMEI:
Product code:
Done Along with Samsung Tool v.19.1

Selected model: N7100
Selected port:
Selected port speed: 115200
Waiting ADB device…
kindly, allow USB debugging on phone… OK
Reading phone info…
Model: GT-N7100
Android version: 4.4.2
Product code: Unknown
Phone version: Unknown
PDA version: N7100XXUFNE2
CSC version: N7100COSFNE1
IMEI: Unknown
Phone S/N: Unknown
Checking Super user right… true
Reading nv data… OK
Checking magic… OK
Running zTool, kindly wait… error
Done Along with Samsung Tool v.19.1