Samsung S20 Sprint SM-G981u unlock problem [Answered]

Home  >>  General  >>  Samsung S20 Sprint SM-G981u unlock problem [Answered]

Samsung S20 Sprint SM-G981u unlock problem [Answered]

On November 4, 2020, Posted by , In General, With 14 Comments

Samsung S20 Sprint SM-G981u unlock problem


ok so initial issue was that on first attempt it said it was unlocked but still was getting invalid sim but box still took 20 credits, i then retried the unlock operation again and the phone eventually got unlocked and picked up signal but took another 20 credit.

A few hours after returning phone to customer phone goes back to invalid sim again. is this solution a permanent solution cause ive wasted 40 credits now Along with no solution. BTW i am usng the lasted version of the software.

below is the log of both unlocking attempts, do note that i started Along with 42 credirs and ended Along with 2 and i still have a locked phone. PLEASE REVERSE MY CRDITS BACK TO ME ASAP and advise me how i can get a permanent unock for this phone from z3x also is there a telegram or whatsapp support we can communicate Along with z3x on directly so we can have issues like this resolved quicker?

[ 10/24/2020 9:10:28 AM SM-G981U Unlock ] Operation: Unlock
[ 10/24/2020 9:10:28 AM SM-G981U Unlock ] Selected model: SM-G981U
[ 10/24/2020 9:10:28 AM SM-G981U Unlock ] Software version: 41.3
[ 10/24/2020 9:10:28 AM SM-G981U Unlock ]
[ 10/24/2020 9:10:30 AM SM-G981U Unlock ] Checking Login and Password… OK
[ 10/24/2020 9:10:31 AM SM-G981U Unlock ] Ballance: 42 crd.
[ 10/24/2020 9:30:35 AM SM-G981U Unlock ] You have 42 credit(s) left. This operation takes 20 credits.Continue? Yes
[ 10/24/2020 9:30:36 AM SM-G981U Unlock ] ADB device not selected
[ 10/24/2020 9:30:36 AM SM-G981U Unlock ]
[ 10/24/2020 3:03:23 PM SM-G981U Unlock ] Operation: Unlock
[ 10/24/2020 3:03:23 PM SM-G981U Unlock ] Selected model: SM-G981U
[ 10/24/2020 3:03:23 PM SM-G981U Unlock ] Software version: 41.4
[ 10/24/2020 3:03:23 PM SM-G981U Unlock ]
[ 10/24/2020 3:03:26 PM SM-G981U Unlock ] Checking Login and Password… OK
[ 10/24/2020 3:03:29 PM SM-G981U Unlock ] Ballance: 42 crd.
[ 10/24/2020 3:03:32 PM SM-G981U Unlock ] You have 42 credit(s) left. This operation takes 20 credits.Continue? Yes
[ 10/24/2020 3:03:33 PM SM-G981U Unlock ] Waiting ADB device… OK
[ 10/24/2020 3:03:34 PM SM-G981U Unlock ] Reading phone info…
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Model: SM-G981U
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Android version: 10
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] PDA version: G981USQU1BTHD
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] CSC version: G981UOYN1BTHD
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Phone version: G981USQU1BTHD
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Product code: SM-G981UZAASPR
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] CSC country code: USA
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] CSC sales code: SPR
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Phone SN: RFCN2073ZAH
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] IMEI: 354266112553150
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] HW version: REV1.0
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] RF cal date: 2020.02.10
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Chip name: SM8250
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Modem board: SDX55M
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Security patch: 2020-08-01
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] Boot Warranty bit: 0
[ 10/24/2020 3:03:35 PM SM-G981U Unlock ] SIM State: CARD_IO_ERROR
[ 10/24/2020 3:03:37 PM SM-G981U Unlock ] Waiting for device to become ready… OK
[ 10/24/2020 3:03:39 PM SM-G981U Unlock ] Initialization zTool… OK
[ 10/24/2020 3:03:40 PM SM-G981U Unlock ] Running zTool, kindly wait… OK
[ 10/24/2020 3:03:44 PM SM-G981U Unlock ] Checking network lock status… LOCKED
[ 10/24/2020 3:03:45 PM SM-G981U Unlock ] Reading data from phone… OK
[ 10/24/2020 3:03:45 PM SM-G981U Unlock ] Searching server… OK
[ 10/24/2020 3:03:48 PM SM-G981U Unlock ] Waiting for server answer… OK
[ 10/24/2020 3:03:50 PM SM-G981U Unlock ] Writing data to phone… OK
[ 10/24/2020 3:03:51 PM SM-G981U Unlock ] Checking network lock status… UNLOCKED
[ 10/24/2020 3:03:51 PM SM-G981U Unlock ] Rebooting phone… OK
[ 10/24/2020 3:03:56 PM SM-G981U Unlock ]
[ 10/24/2020 3:05:39 PM SM-G981U Unlock ] Operation: Unlock
[ 10/24/2020 3:05:39 PM SM-G981U Unlock ] Selected model: SM-G981U
[ 10/24/2020 3:05:39 PM SM-G981U Unlock ] Software version: 41.4
[ 10/24/2020 3:05:39 PM SM-G981U Unlock ]
[ 10/24/2020 3:05:41 PM SM-G981U Unlock ] Checking Login and Password… OK
[ 10/24/2020 3:05:43 PM SM-G981U Unlock ] Ballance: 22 crd.
[ 10/24/2020 3:05:47 PM SM-G981U Unlock ] You have 22 credit(s) left. This operation takes 20 credits.Continue? No
[ 10/24/2020 3:07:53 PM SM-G981U Info ] Operation: Info
[ 10/24/2020 3:07:53 PM SM-G981U Info ] Selected model: SM-G981U
[ 10/24/2020 3:07:53 PM SM-G981U Info ] Software version: 41.4
[ 10/24/2020 3:07:53 PM SM-G981U Info ]
[ 10/24/2020 3:07:53 PM SM-G981U Info ] Searching Samsung modem… detected COM10
[ 10/24/2020 3:07:59 PM SM-G981U Info ] Reading phone info…
[ 10/24/2020 3:08:02 PM SM-G981U Info ] Model: SM-G981U
[ 10/24/2020 3:08:02 PM SM-G981U Info ] AP version: G981USQU1BTHD
[ 10/24/2020 3:08:02 PM SM-G981U Info ] CSC version: G981UOYN1BTHD
[ 10/24/2020 3:08:02 PM SM-G981U Info ] CP version: G981USQU1BTHD
[ 10/24/2020 3:08:02 PM SM-G981U Info ] Product code: SPR
[ 10/24/2020 3:08:02 PM SM-G981U Info ] Phone SN: RFCN2073ZAH
[ 10/24/2020 3:08:02 PM SM-G981U Info ] IMEI: 354266112553150/35426611255315
[ 10/24/2020 3:08:02 PM SM-G981U Info ] Unique number: CE12193CA08FD1701E7E
[ 10/24/2020 3:08:02 PM SM-G981U Info ] Reading IMEI… OK
[ 10/24/2020 3:08:02 PM SM-G981U Info ] IMEI: 354266112553150
[ 10/24/2020 3:08:02 PM SM-G981U Info ]
[ 10/24/2020 3:10:00 PM SM-G981U Unlock ] Operation: Unlock
[ 10/24/2020 3:10:00 PM SM-G981U Unlock ] Selected model: SM-G981U
[ 10/24/2020 3:10:00 PM SM-G981U Unlock ] Software version: 41.4
[ 10/24/2020 3:10:00 PM SM-G981U Unlock ]
[ 10/24/2020 3:10:03 PM SM-G981U Unlock ] Checking Login and Password… OK
[ 10/24/2020 3:10:05 PM SM-G981U Unlock ] Ballance: 22 crd.
[ 10/24/2020 3:10:07 PM SM-G981U Unlock ] You have 22 credit(s) left. This operation takes 20 credits.Continue? Yes
[ 10/24/2020 3:10:08 PM SM-G981U Unlock ] Waiting ADB device… OK
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Reading phone info…
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Model: SM-G981U
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Android version: 10
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] PDA version: G981USQU1BTHD
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] CSC version: G981UOYN1BTHD
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Phone version: G981USQU1BTHD
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Product code: SM-G981UZAASPR
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] CSC country code: USA
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] CSC sales code: SPR
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Phone SN: RFCN2073ZAH
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] IMEI: 354266112553150
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] HW version: REV1.0
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] RF cal date: 2020.02.10
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Chip name: SM8250
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Modem board: SDX55M
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Security patch: 2020-08-01
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] Boot Warranty bit: 0
[ 10/24/2020 3:10:09 PM SM-G981U Unlock ] SIM State: CARD_IO_ERROR
[ 10/24/2020 3:10:11 PM SM-G981U Unlock ] Waiting for device to become ready… OK
[ 10/24/2020 3:10:13 PM SM-G981U Unlock ] Initialization zTool… OK
[ 10/24/2020 3:10:14 PM SM-G981U Unlock ] Running zTool, kindly wait… OK
[ 10/24/2020 3:10:19 PM SM-G981U Unlock ] Checking network lock status… LOCKED
[ 10/24/2020 3:10:19 PM SM-G981U Unlock ] Reading data from phone… OK
[ 10/24/2020 3:10:19 PM SM-G981U Unlock ] Searching server… OK
[ 10/24/2020 3:10:23 PM SM-G981U Unlock ] Waiting for server answer… OK
[ 10/24/2020 3:10:48 PM SM-G981U Unlock ] Writing data to phone… OK
[ 10/24/2020 3:10:49 PM SM-G981U Unlock ] Checking network lock status… UNLOCKED
[ 10/24/2020 3:10:49 PM SM-G981U Unlock ] Rebooting phone… OK
[ 10/24/2020 3:10:54 PM SM-G981U Unlock ]
[ 10/24/2020 3:11:33 PM SM-G981U Unlock ] Operation: Unlock
[ 10/24/2020 3:11:33 PM SM-G981U Unlock ] Selected model: SM-G981U
[ 10/24/2020 3:11:33 PM SM-G981U Unlock ] Software version: 41.4
[ 10/24/2020 3:11:33 PM SM-G981U Unlock ]
[ 10/24/2020 3:11:35 PM SM-G981U Unlock ] Checking Login and Password… OK
[ 10/24/2020 3:11:39 PM SM-G981U Unlock ] Ballance: 2 crd.
[ 10/24/2020 3:11:39 PM SM-G981U Unlock ] Not enough credits

14 Comments so far:

  1. killu says:

    Hello. Do you reflash phone to another firmware after unlock?

  2. qwerty305 says:
    Quote:
    rn Z3X
    Hello. Do you reflash phone to another firmware after unlock?

    No will that solve the problem? Also can you refund my credits kindly

  3. tavenger52 says:

    Very strange case, can you ask customer more details? And also read phones info Along with sim again? And attach login kindly.

  4. tavenger52 says:
    Quote:
    rn Z3X
    Very strange case, can you ask customer more details? And also read phones info Along with sim again? And attach login kindly.

    You want me to read oh me Along with sprint sim card or other Network sim card?

    nDo you have a telegram account I could send you video proof that it is still not working?

  5. Phil says:

    Other sim. Send me link to video in pm.

  6. ExpertBuddy says:
    Quote:
    rn Z3X
    Other sim. Send me link to video in pm.

    Proof device is still locked below:

    rnhttps:// youtu. be/ qVavFKV09y4 (remove spaces)

    rnAs requested the read info from phone Along with z3x:

    rnOperation: Info
    rnSelected model: SM-G981U
    rnSoftware version: 41.4

    rnSearching Samsung modem… detected COM10
    rnReading phone info…
    rnModel: SM-G981U
    rnAP version: G981USQU1BTJ4
    rnCSC version: G981UOYN1BTJ4
    rnCP version: G981USQU1BTJ4
    rnProduct code: SPR
    rnPhone SN: RFCN2073ZAH
    rnIMEI: 354266112553150/35426611255315
    rnUnique number: CE12193CA08FD1701E7E
    rnReading IMEI… OK
    rnIMEI: 354266112553150

    rnDone Along with Samsung Tool PRO v.41.4

    rnNEED A SOLUTION ASAP PLEASE

  7. Jaydude says:

    Hello. Seems like this happens after update. But its strange, because solution is permament. kindly, unlock once more, check phone Along with sim, if unlocked ok update it and check Along with sim again. Post result here. Thanks.

  8. arminasg says:
    Quote:
    rn danoph83
    Proof device is still locked below:

    rnhttps:// youtu. be/ qVavFKV09y4 (remove spaces)

    rnAs requested the read info from phone Along with z3x:

    rnOperation: Info
    rnSelected model: SM-G981U
    rnSoftware version: 41.4

    rnSearching Samsung modem… detected COM10
    rnReading phone info…
    rnModel: SM-G981U
    rnAP version: G981USQU1BTJ4
    rnCSC version: G981UOYN1BTJ4
    rnCP version: G981USQU1BTJ4
    rnProduct code: SPR
    rnPhone SN: RFCN2073ZAH
    rnIMEI: 354266112553150/35426611255315
    rnUnique number: CE12193CA08FD1701E7E
    rnReading IMEI… OK
    rnIMEI: 354266112553150

    rnDone Along with Samsung Tool PRO v.41.4

    rnNEED A SOLUTION ASAP PLEASE

    Quote:
    rn Z3X
  9. Phil says:

    1. Compare unlocking and read info log, versions are different, so device updated 100%.
    n2. Check account, you have 20 credits for one more try, unlock it again then update phones software, check is it working after update and post result here.

  10. RandikPixie says:
    Quote:
    rn Z3X
    1. Compare unlocking and read info log, versions are different, so device updated 100%.
    rn2. Check account, you have 20 credits for one more try, unlock it again then update phones software, check is it working after update and post result here.

    Operation: Unlock
    rnSelected model: SM-G981U
    rnSoftware version: 41.4

    rnChecking Login and Password… OK
    rnBallance: 22 crd.
    rnYou have 22 credit(s) left. This operation takes 20 credits.Continue? Yes
    rnWaiting ADB device… OK
    rnReading phone info…
    rnModel: SM-G981U
    rnAndroid version: 10
    rnPDA version: G981USQU1BTJ4
    rnCSC version: G981UOYN1BTJ4
    rnPhone version: G981USQU1BTJ4
    rnProduct code: SM-G981UZAASPR
    rnCSC country code: USA
    rnCSC sales code: SPR
    rnPhone SN: RFCN2073ZAH
    rnIMEI: 354266112553150
    rnHW version: REV1.0
    rnRF cal date: 2020.02.10
    rnChip name: SM8250
    rnModem board: SDX55M
    rnSecurity patch: 2020-10-01
    rnBoot Warranty bit: 0
    rnSIM State: CARD_IO_ERROR
    rnWaiting for device to become ready… OK
    rnInitialization zTool… OK
    rnRunning zTool, kindly wait… OK
    rnChecking network lock status… LOCKED
    rnReading data from phone… OK
    rnSearching server… OK
    rnWaiting for server answer… OK
    rnWriting data to phone… OK
    rnChecking network lock status… UNLOCKED
    rnRebooting phone… OK

    rnDone Along with Samsung Tool PRO v.41.4

    rneven tho it says unlocked it is still locked and once again took my credits

    rni am to receive back 40 credits from before this last attempt to unlock this phone, can i kindly get that now i cant keep this phone any longer as customer is really angry. kindly check back logs to see that now 60 credits have been consumed for the 3 failed unlock attempts and kindly add them back to my account.

    rnvideo proof:

    rnhttps:// ********* / yRQrY-ifdZM

  11. sulmanz says:

    https:// youtu .be / yRQrY-ifdZM

  12. chugowa says:

    Hello. Strange problem… Refunded.

  13. tavenger52 says:

    I’ve read that the security patch for October 2, 2020 is the reason i having this issue and i want to downgrade to ATBN firmware and then unlock, can you confirm that this will solve the issue and i can take updates still after downgrading.

  14. Jaydude says:

    You can try on lower firmware, but if customer upgrades phone seems like it will relock.