SM-T837T Unlock by server…not supported. [Answered]

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SM-T837T Unlock by server…not supported. [Answered]

On September 25, 2020, Posted by , In General, With 3 Comments

This tablet ask for unlock code but not matter is anounced as supported by server it is not.


Lets wait, should be supported in future releases but for now must purchase the unlock code.

Using Model T837T:

Code:

 Operation: Unlock
 Selected model: SM-T837T
 Software version: 36.2
 
 Checking Login and Password... OK
 Ballance: 15 crd.
 You have 15 credit(s) left. This operation takes 8 credits.Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-T837T
 Android version: 8.1.0
 PDA version: T837TUVU1ARK1
 CSC version: T837TTMB1ARK1
 Phone version: T837TUVU1ARK1
 Product code: SM-T837TZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Phone SN: R52KA2740QA
 IMEI: 351594100148326
 HW version: REV0.4
 RF cal date: 2018.10.31
 Chip name: MSM8998
 Modem board: MSM8998
 Security patch: 2018-09-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 SM-T837T is not supported

Using Model T837:

Code:

 Operation: Info
 Selected model: SM-T837
 Software version: 36.2
 
 Searching Samsung modem... detected COM150
 Reading phone info...
 Model: SM-T837T
 AP version: T837TUVU1ARK1
 CSC version: T837TTMB1ARK1
 CP version: T837TUVU1ARK1
 Product code: TMB
 Phone SN: R52KA2740QA
 IMEI: 351594100148326
 Unique number: CE0918297A0B2537047E
 Reading IMEI... OK
 IMEI: 351594100148326
 
 Operation: Read Codes via Server
 Selected model: SM-T837
 Software version: 36.2
 
 Checking Login and Password... OK
 Ballance: 15 crd.
 You have 15 credit(s) left. This operation takes 5 credits.Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-T837T
 Android version: 8.1.0
 PDA version: T837TUVU1ARK1
 CSC version: T837TTMB1ARK1
 Phone version: T837TUVU1ARK1
 Product code: SM-T837TZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Phone SN: R52KA2740QA
 IMEI: 351594100148326
 HW version: REV0.4
 RF cal date: 2018.10.31
 Chip name: MSM8998
 Modem board: MSM8998
 Security patch: 2018-09-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Incorrect model selected

Using model T837V:

Code:

 Operation: Read Codes via Server
 Selected model: SM-T837V
 Software version: 36.2
 
 Checking Login and Password... OK
 Ballance: 15 crd.
 You have 15 credit(s) left. This operation takes 5 credits.Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-T837T
 Android version: 8.1.0
 PDA version: T837TUVU1ARK1
 CSC version: T837TTMB1ARK1
 Phone version: T837TUVU1ARK1
 Product code: SM-T837TZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Phone SN: R52KA2740QA
 IMEI: 351594100148326
 HW version: REV0.4
 RF cal date: 2018.10.31
 Chip name: MSM8998
 Modem board: MSM8998
 Security patch: 2018-09-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Incorrect model selected

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3 Comments so far:

  1. Phil says:
    September 25, 2020 at 1:00 am

    thanks for report.
    rnwe will check and will fix this issue in next version.

  2. Metaton-alfred says:
    September 25, 2020 at 4:00 am

    Checking Login and Password… OK
    nBallance: 12 crd.
    nYou have 12 credit(s) left. This operation takes 8 credits.Continue? Yes
    nWaiting ADB device… OK
    nReading phone info…
    nModel: SM-T837T
    nAndroid version: 9
    nPDA version: T837TUVU3BSI1
    nCSC version: T837TTMB3BSI1
    nPhone version: T837TUVU3BSI1
    nProduct code: SM-T837TZKATMB
    nCSC country code: USA
    nCSC sales code: TMB
    nPhone SN: R52KB07W0TD
    nIMEI: 351594100221727
    nHW version: REV0.4
    nRF cal date: 2018.11.03
    nChip name: MSM8998
    nModem board: MSM8998
    nSecurity patch: 2019-08-01
    nBoot Warranty bit: 0
    nSIM State: ABSENT
    nSearching Samsung diag port… not found
    nWaiting for device to become ready… OK
    nInitialization zTool… OK
    nRunning zTool, kindly wait… OK
    nReading data from phone… OK
    nRebooting to upload… OK
    nSearching Ramdump interface… COM10 detected
    nReading data from phone… OK
    nCalculating… OK
    nSearching server… OK
    nWaiting for server answer… error (1)
    nServer error: Hash not found
    nDone Along with Samsung Tool PRO v.38.2

    nsame here

  3. Bo-Rens says:
    September 25, 2020 at 6:00 am

    same here, all these months later

    Code:
    Operation: UnlocknSelected model: SM-T837TnSoftware version: 41.2nnChecking Login and Password... OKnBallance: 28 crd.nYou have 28 credit(s) left. This operation takes 6 credits.Continue?  YesnWaiting ADB device... OKnReading phone info...nModel: SM-T837TnAndroid version: 9nPDA version: T837TUVU4BTB2nCSC version: T837TTMB4BTB2nPhone version: T837TUVU4BTB2nProduct code: SM-T837TZKATMBnCSC country code: USAnCSC sales code: TMBnPhone SN: R52M30VCY2TnIMEI: 351594100742177nHW version: REV0.4nRF cal date: 2019.03.26nChip name: MSM8998nModem board: MSM8998nSecurity patch: 2020-02-01nBoot Warranty bit: 0nSIM State: NETWORK_LOCKEDnSearching Samsung diag port... detected COM66nReading phone info... OKnReading data from phone... error (0), skipnRebooting phone... OKnWaiting ADB device... OKnRebooting phone... OKnWaiting ADB device... OKnWaiting for device to become ready... OKnInitialization zTool... OKnRunning zTool, kindly wait... OKnReading data from phone... OKnRebooting to upload... OKnSearching Ramdump interface... COM12 detectednReading data from phone... OKnCalculating... OKnSearching server... OKnWaiting for server answer... error (1)nServer error: Hash not foundnDone Along with Samsung Tool PRO v.41.2